Freshworks Swings To $18 Mn Profit In Q3, Revenue Rises 14% YoY To $245 Mn
The Nasdaq-listed SaaS company returned to profitability in Q3 2026 after a loss a year earlier, benefiting from higher revenue, lower operating expenses, and reduced stock-based compensation. Enterprise strategy gains continued with 35% growth in multi-product deals and 25% increase in $100K+ ARR customers. Freshworks crossed $1 billion ARR post-quarter, ahead of its year-end target.
Key points
- Returned to profitability with $18.3 Mn net profit; prior-year loss was $4.7 Mn
- Revenue rose 14% YoY to $245.4 Mn; crossed $1B ARR milestone
- Multi-product deals grew 35%; $100K+ ARR customers increased 25%
- Operating expenses declined 4.4%; stock-based compensation reduced 20%
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