Meta’s new commercial terms say if its AI makes a mistake, it will legally be the customer’s fault

Starting October 30, Meta will transfer responsibility for AI model mistakes to its enterprise customers through updated terms of service. The terms also extend liability to partners and contractors, and grant Meta permission to use web scrapers and automated tools to access, index, and analyze content tied to customer accounts for advertising and product development. Consultants identified three major concerns: web scraping practices, data ownership clarity, and the shift of AI liability to customers. Meta subsequently indicated it may reconsider its web scraping language.

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