Spotify ramps up policy enforcement on family plans
Spotify is stepping up enforcement of existing policies on Family and Duo plans, requiring users to scan a QR code on the plan manager's device to confirm they reside at the same address. Those who fail to complete verification within seven days face account demotion to free tier and a 12-month ban from joining any Duo or Family plan. The policy aims to prevent cost-sharing among non-household members, though it may affect legitimately separated families such as college-attending children or traveling spouses.
Key points
- QR code verification required on plan manager's device within seven days
- Non-compliance results in free-tier demotion and 12-month group plan lockout
- Policy enforces household residency requirement to curb cost-sharing among friends
- May inadvertently impact families separated by distance for legitimate reasons
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