Does AI actually save employees time? Data is contradictory
ActivTrak released findings from tracking 9,140 knowledge workers showing that heavy AI users work 8.42–9.08 hours per day versus 7.58 hours for non-users. This contradicts the company's 2023–2025 research across 163,638 employees that found AI reduced average workdays by 9 minutes. The discrepancy highlights challenges in measuring AI's actual productivity impact and suggests enterprises should scrutinize vendor claims about AI benefits.
Key points
- Heavy AI users working 8.42–9.08 hours daily vs. 7.58 hours for non-users
- Contradicts earlier ActivTrak study showing 2% workday reduction from AI
- Sample size and timespan differences may explain conflicting results
- Enterprises face difficulty validating AI productivity gains
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