Comcast loses more customers, claims other ISPs' cheap prices are "irrational"
Comcast's earnings revealed a worsening trend in its core cable business, with broadband customer attrition nearly doubling year-over-year. The company faces erosion of its historical competitive advantage in wired broadband as fixed wireless access providers and fiber-optic deployments expand into Comcast's service territory. Co-CEO Mike Cavanagh characterized competitors' pricing strategies as "irrational," suggesting the market is becoming more price-competitive and that Comcast may need to reassess its positioning. The firm is reportedly planning significant job cuts in its cable division in response.
Key points
- Q3 2026 broadband losses reached 144,000 customers, nearly double YoY
- Fixed wireless and fiber competition eroding legacy ISP advantage
- Comcast planning significant cable division layoffs
- CEO calls competitor pricing strategies 'irrational'
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