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Comcast loses more customers, claims other ISPs' cheap prices are "irrational"

Source: Ars Technica PolicyJon BrodkinOctober 22, 2026
Read the full story at Ars Technica Policy

Comcast's earnings revealed a worsening trend in its core cable business, with broadband customer attrition nearly doubling year-over-year. The company faces erosion of its historical competitive advantage in wired broadband as fixed wireless access providers and fiber-optic deployments expand into Comcast's service territory. Co-CEO Mike Cavanagh characterized competitors' pricing strategies as "irrational," suggesting the market is becoming more price-competitive and that Comcast may need to reassess its positioning. The firm is reportedly planning significant job cuts in its cable division in response.

Key points

  • Q3 2026 broadband losses reached 144,000 customers, nearly double YoY
  • Fixed wireless and fiber competition eroding legacy ISP advantage
  • Comcast planning significant cable division layoffs
  • CEO calls competitor pricing strategies 'irrational'

Summary and key points written by AI from the headline and a short excerpt, so they can be incomplete or wrong. Ars Technica Policy did the reporting; read the original for the full story.

Read the full story at Ars Technica Policy

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