The context problem: How Docusign built agents that understand the business behind contracts
Docusign is expanding into an Intelligent Agreement Management (IAM) platform. Its AI engine, Iris, aims to move beyond general LLM summaries by incorporating business context, such as internal policies and related amendments, to manage agreement lifecycles.
Key points
- Docusign launched an Intelligent Agreement Management platform
- The Iris AI engine provides context beyond general LLM capabilities
- Focuses on contract workflows and business-specific insights
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