Indian IT’s New Workforces Come with a Margin Challenge
Over 20,000 employees have transitioned from GCCs and enterprise subsidiaries to IT providers like TCS, HCLTech, and Wipro. This strategy allows firms to acquire experienced workforces and established client relationships quickly.
Key points
- 20,000+ employees moved from GCCs to IT providers
- Acquisitions include BBY Services, Guardian Life, and Mindsprint
- Focus on business continuity and retaining critical knowledge
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