Creating AI value with enterprise context
An MIT Technology Review Insights poll surveyed organizations using AI across multiple platforms and systems. While 100% of respondents use AI to some degree, only 16% report extracting transformative value. The largest segment (40%) sees moderate gains in specific tasks, 21% report meaningful gains, and 23% see minimal or no returns. Most enterprises are still piloting use cases or using AI assistants, with only 12% having AI agents in production and 3% using AI for most work in key processes. Gap between AI capability and organizational business value remains significant.
Key points
- Only 16% of organizations extract transformative value from AI
- 40% see moderate gains in specific tasks; 23% see minimal returns
- 38% still piloting AI use cases; 12% have agents in production
- Experts cite gap between AI capability and business context
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