Oura confirms Ring 4 sync bug, but the fix is simple
Oura acknowledged a syncing issue with Ring 4 caused by firmware version 2.13.1, particularly when switching phones without factory reset. The bug prevents the Ring 4 from connecting to the Oura app. Users can resolve the issue by placing the ring on its charger and opening the app to allow connection.
Key points
- Firmware 2.13.1 causes Ring 4 sync bug
- Issue triggered by switching phones
- Simple fix: charge and reconnect via app
- Oura confirmed via known-issues page
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