From human clicks to agentic velocity: What OpenAI’s 1.2 billion scale means for your auth

With ChatGPT reaching 1.2 billion weekly active users, OpenAI faces unprecedented infrastructure challenges beyond model performance. Every API call and chat session requires backend authentication, OAuth2 token validation, and fine-grained permission checks across a global distributed system. OpenAI has adopted Ory's lightweight, edge-ready IAM and OAuth2/OIDC infrastructure to manage this extreme throughput without introducing latency bottlenecks, marking a shift from traditional IAM approaches that fail at such scale.

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