Macmillan Staff Say the Publisher Threw a Party for a Workplace AI Assistant That Was Later Killed

Macmillan celebrated the launch of an AI assistant called NOA (No Ordinary Assistant) designed to support staff operations, but the tool was subsequently shut down after workers reported it provided limited utility. The incident reflects broader tensions in publishing over AI adoption, as prominent authors have raised concerns about how AI deployment by major publishers is affecting author relations. The article highlights workplace skepticism toward AI solutions that fail to deliver practical value.

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