Bihar gives Ola, Uber, Rapido until Oct 30 to be more transparent or lose licences
Bihar transport secretary Raj Kumar issued compliance warnings at an October 23 meeting after previous directives went unimplemented. Ola and Uber received show-cause notices for non-compliance. Companies must disclose night charges and cancellation fees, offer Hindi-language chatbots, and extend on-screen notification display times from two to ten seconds. All aggregators missing the October 30 deadline face operational licence cancellation.
Key points
- Ola, Uber, and other aggregators must comply by October 30 or lose licenses
- Required measures: fare transparency, Hindi chatbot support, extended notification times
- Show-cause notices issued to Ola and Uber for previous non-compliance
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