AI will eat a fifth of tech budgets in 2027, but don't expect it to pay for itself
According to Forrester's State Of AI Survey 2026, over half of CIOs expect to miss AI investment ROI targets next year. While 45% of AI decision-makers need positive returns within 12 months, only 22% have reported positive EBITDA impact from AI over the past year. AI spending is projected to reach 20% of total business technology budgets in 2027. Forrester attributes the gap to organizational and process changes not keeping pace with technology adoption.
Key points
- More than 50% of CIOs expected to miss AI ROI targets
- Only 22% report positive EBITDA impact from AI
- AI projected at 20% of tech budgets by 2027
- Organizational change lagging behind technology investment
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