Town CEO Jean-Denis Greze on why most people still don’t know what to ask AI
Town, a San Francisco-based AI startup founded in late 2024 by Jean-Denis Greze (former CTO of Plaid) and Tony Vincent, secured $108 million Series B funding co-led by Forerunner Ventures and Menlo Ventures. The company aims to make AI agents more accessible and useful for small-business owners and mid-market companies. Greze discusses how most people use ChatGPT and Claude primarily as search replacements rather than autonomous task-completion tools, and why Town's standalone AI assistant approach addresses this gap.
Key points
- Town raised $108M Series B at $1B valuation
- Targets small businesses and mid-market firms
- Addresses gap between AI capability and practical user adoption
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